Products
Our software products allow both technical and non-technical people to manage the workflow required collaboratively to create, edit, review, publish and share all kinds of digital media and electronic content.
It allows for the direct and effective communication of information to individuals or to masses of people.
It automates dull and repetitive tasks.
It keeps track of people, interactions with them and their behaviour.
It assists at the making of informed business decisions by visualising real-time critical data and by uncovering business trends.
It personalises information according to people’s profiles and shows them the right information at the right time.
The main objectives for these systems are to manage and to communicate information and knowledge within an industry-specific workflow.
CRM
This system assists businesses at strengthening relations with their clients. It keeps track of all interactions with clients, whether telephonically, in person or per e-mail, and it boasts a centralised address book that provides a full-profile report on all clients. It also assists at providing and maintaining quality client service, thanks to which mutually beneficial, long-lasting relations can be entered into and grown.
Content manager
Provides tools to administrate digital media and to publish content that is made viewable as sophisticated websites, mobile sites and interactive kiosks.
E-mail marketing
This system allows for the sending of visually stunning and personalised e-mail newsletters and notifications to large quantities of people on a business contact list. It automates contact-list management functions such as handling new subscriptions and un-subscriptions, bounced e-mails and automated follow-up responders. It also provides real-time reports on opened e-mails and clicked links.
Software as a service
Additionally to selling our products on a once-off basis to clients, we also offer it as a service (SaaS) to SME's who prefer to rent our products on a monthly basis.
Software as a Service (“SaaS”, for short) is a model of software deployment that relieves clients of the burden of large, upfront costs when purchasing a comprehensive software solution that offers every conceivable application and functionality.
It assists clients by focussing on their most pressing needs within the constraints of their monthly budget.
It turns software solutions into a mere monthly expense that can be cancelled, upgraded or expanded at any given time.
In addition, it obviates any integration, maintenance or version-to-version upgrading costs.
The risk is, therefore, transferred from the client to DC Interactive.
Campaign manager
Online marketing campaigns regularly make use of viral-marketing techniques that initiate the self-replicating processes (similar to the spreading of viruses) and word-of-mouth spreading of digital content to achieve marketing objectives such as increased brand awareness or product sales. Viral marketing may take the form of video clips, interactive online games, images or text messages.
This system deploys and manages online campaigns. It tracks and analyses real-time consumer response in order to adjust the campaign, based on ongoing interaction trends that are critical to the success of the campaign and the achievement of its outcomes.
Intranet
The functionality of an intranet is modelled after the Internet, but is solely dedicated to the information, administration and operations of a business.
This system provides a vehicle for mass communication within the company, as well as a knowledge-retention platform where employees’ experience and knowledge can be stored, accessed and shared. It assists management in keeping a finger on the pulse of the organisation with the help of surveys, opinion polls and real-time intranet-usage reports. It catches repetitive questions and automates business practices.